cross-generational mentorship
How One Mentor Reshaped Hilton's Workplace Culture?
How One Mentor Reshaped Hilton's Workplace Culture? Eight steps reshaped Hilton’s workplace culture by pairing a 55-year-old chef with Gen Z front-desk staff, boosting engagement scores dramatically. The chef taught digital tools, while the young team shared social-media savvy, creating a two-way learning loop that rippled through